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Following are policies and warranty information
regarding the quality products that we offer for your
culinary creativity and years of pleasure.
When you check out of your shopping cart there will be a
$5 handling charge to cover packaging costs.
Returns for warranty purposes should follow directions
on the enclosed warranty information included with your
product. Returns for other reasons should contact
us at the e-mail below with your reason for return.
360 Cookware Warranty Information: Express
Warranty
a. Americraft Cookware is warranted against defects in workmanship and materials for the lifetime of the cookware. All electrical components are warranted for 2 years.
The original purchase will be registered in our database as proof of purchase. Any heir to the cookware must provide a copy of the original purchase for replacement.
If your cookware is damaged or destroyed by fire, abuse, accident, theft, or natural disaster, all original purchases may be replaced at 50% of the retail price at the time of replacement. A police/fire report, or a letter explaining the accident, must be submitted.
The manufacturer’s liability under this warranty is limited to the repair or replacement of the defective product at the manufacturer’s sole option. The manufacturer shall not be liable for any incidental or consequential damages, whether direct or indirect. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.
MAC Knife Warranty Information: 25 Year Limited Warranty
MAC knives are guaranteed to be free of defects in
materials and workmanship for 25 years from the original
date of purchase.
This warranty does not cover normal wear and tear due to
use. The warranty is void if the knife is abused
or used in a manner inconsistent with the intended
purpose.
Do not pry, bend, or torque the blade
Do not cut bones, frozen food, or other hard items
(cleaver excluded)
Do not clean in dishwashers
See enclosed warranty information included with your
knife for complete details.
Knives can only be sold within the United States. Please contact us for representatives in your country.
For 360 Cookware orders outside the United States shipping charges must be individually calculated. We will contact you with correct shipping charges prior to processing your order.
customerservice@cooksbookscorks.com
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